"I've been an audiophile for over 25 years and have had a lifelong dream of building a reference high-end 2 channel audio and home theater system in a dedicated, built for purpose room. Unfortunately, my profession has required me to move about every three years and so the dream had to wait. About two years ago I settled into a house and set about to make the dream a reality. Since all of my equipment was over 10 years old, I decided to start from scratch and with the help of a local dealer, and a lot of my own blood, sweat and tears, built the room and selected all of the equipment. As I neared the completion of the project and began to spend more time critically listening to the 2 channel system I realized there were some serious issues. After a few months of chasing my tail trying to assess whether the issues were room or equipment related, I came across an article written by Robert Harley that referenced the room voicing work of Norm Varney of A/V Room Service Ltd."
"I called Norm and the rest is literally history. Norm led me through a process that has transformed my room acoustics and the performance of both my 2 channel and home theater system to the levels I had dreamed of achieving...and beyond. On his first visit he correctly diagnosed my problem as a combination of room acoustics and speaker placement. I was so impressed with the results of his first visit that I implemented all of his recommended changes which included extending the length of the room by 18" to eliminate a nasty 50-60Hz resonance and replacing my extensive tube trap treatments with a full room FRP treatment. As part of the FRP installation Norm determined the optimal locations of all of the FRP panels and then optimized the locations and output levels of my 9 speakers...left front, center, right front, left sub, right sub, 2 sides and 2 rears; as well as my projector and screen. He also made important recommendations that led to me making HVAC modifications to reduce noise."
"If there is one thing I have learned from my experience it is that dealing with the room is the MOST important variable in reaching audio nirvana...expensive equipment can only rise to the limits enforced by the acoustic potential of the room. And yet so little relative attention is spent on this variable. Bottom line, the investment I have made in Norm Varney's services has been the BEST investment I have made in my system...period. He combines that extremely rare combination of passion, engineering acumen and an excellent set of ears! I cannot recommend him more strongly! The next time I move and am compelled to build another reference level audio/theater room, I can guarantee you that my first step will be to call Norm and have him write the blueprint and oversee the entire process, because it's so much easier to get the design right first and then build."